A live chat platform
you launch under your brand.
Omnichannel messaging, a no-code bot builder, visitor tracking, smart routing, and real-time analytics: the full surface of running a support or sales chat team, already built. We built it for our own team, refined it on the channels and workflows we actually use, and made it multi-tenant from the ground up. Ship it as your own product, extend the parts that set you apart, and skip the years it takes to build a chat platform from scratch.
Everything a chat and support team touches in a day.
Not a feature checklist for its own sake. The channels, flows, and controls a real engagement team uses every week, built to live inside your product and grow on your schedule, not ours.
Omnichannel inbox
Web, WhatsApp, Facebook, Instagram, and Telegram in one queue, each with real webhook delivery in both directions and a unified conversation timeline.
Live chat & agent console
Full-duplex chat, canned responses with dynamic placeholders, internal notes with @mentions, agent collision detection, and keyboard-driven navigation.
Visual bot builder
A no-code flow builder: quick replies, forms, conditions, lead-score checks, API calls, and a clean handoff to a human agent, with A/B flow variants and per-step drop-off stats.
Visitor tracking & lead scoring
Geo, device, UTM, and page-journey tracking, with a transparent, rule-based scoring engine you configure yourself.
Smart routing & SLA management
Assignment by skill, language, load, or priority; team queues with bot overflow; and business-hours-aware SLA timers that escalate before a deadline is missed.
Proactive triggers & campaigns
Exit-intent and time-on-page triggers, plus segment-targeted, multi-step drip campaigns across every channel.
Voice, video & screen share
In-widget calling with transfer, hold, and screen share, backed by your own TURN/STUN infrastructure.
Knowledge base
A searchable help center surfaced in the widget and used by bots to answer common questions, with ranked full-text search.
CSAT/NPS & reporting
Post-chat satisfaction and NPS surveys, rolled into daily agent and team analytics, with scheduled report delivery.
A platform, not just a widget.
The parts that make it worth running under your own name, and extending where you differentiate.
Multi-tenant to the core
Every tenant's data is isolated at the model layer, with its own configuration, roles, and branding. Add a new client organisation in minutes.
Multi-brand widget
Run more than one branded widget per tenant, each with its own theme, domain, and workspace key.
Workflow automation
If-this-then-that rules across chat events: tag, assign, notify, email, or call a webhook, with cycle-safe sub-workflows.
No-code custom fields & forms
Extend visitors, conversations, and leads with your own fields, and build forms your bots collect inline.
API-first, with webhooks
Outbound webhooks on every major event, signed and retried, so your team builds what sets you apart on top.
Enterprise-grade security
TOTP MFA, per-instance IP allowlisting, audit logging on every login, and SSRF-guarded outbound calls.
One handover. Your platform.
You own the source, and your customers never pay per seat. Scope and pricing are confirmed on a short call, tailored to how you want to run it.
Deploy
We stand it up under your brand and hand over the source, runbook, and docs. You run it from there.
- →Full source code
- →Branded deployment
- →Standard channel integrations
- →30-day post-launch support
- →Runbook + handover docs
Deploy + Customize
Everything in Deploy, plus the bot flows, routing rules, and reports shaped to how your customers actually work.
- →Everything in Deploy
- →Custom bot flows & routing rules
- →One custom channel/integration
- →Custom reports
- →90-day post-launch support
Deploy + Managed
We host, support, and keep building on it, so live chat becomes a product line you offer without standing up an ops team.
- →Everything in Customize
- →Managed hosting & support
- →Ongoing feature work
- →On-call support
- →Quarterly reviews
Built on production-proven foundations
Want a live chat platform as part of your product suite?
A 30-minute walkthrough with the engineering team. We show you the system, the source, and how it would connect to your platform.