The challenge.
VisaCare had built a real local practice in North Brunswick, NJ, guiding clients through OCI applications, Indian visas, passport renewals and reissues, PAN card applications, and Canada and Schengen visa paperwork, but it had no web presence. Every question about what documents to bring, what a service cost, or how long it would take had to go through a phone call or an office visit, which meant repeat calls for the same handful of questions and no way for a prospective client to self-serve before booking.
What we built.
- Built from scratch. A full website design and build, with no existing site or brand assets to start from.
- A self-serve document checklist. Itemized requirements, consulate/VFS fees, and processing times across more than a dozen service types, OCI for adults and minors, Indian e-visas and 10-year tourist visas, OCI transfers, passport renewals, PAN card applications, and Canada and Schengen visa checklists.
- Booking and intake. An online booking flow and a VisaCare intake form so clients can start their application before ever calling the office.
- Practical service pages. Air travel guidance and clear contact details alongside the core visa services.
Outcomes.
- A real online presence. VisaCare now has a website that represents the full breadth of its service catalog, where before it had none.
- Fewer repeat calls. The document-checklist system lets prospective clients check exactly what they need for their specific service before calling or booking.
- A path to bookings. Appointment booking and intake now live directly on the site instead of running through phone calls alone.